A recently uncovered internal presentation from the new Nokia public archive, from 2007 sheds light on how Nokia, the then-leading mobile phone manufacturer, perceived the arrival of Apple’s groundbreaking iPhone. The presentation reveals a mix of admiration for the iPhone’s user experience and a sense of urgency to develop a competitive response.
Nokia recognized the iPhone’s potential to disrupt the mobile phone market, particularly highlighting its intuitive touchscreen interface and ease of use. The presentation acknowledged that the iPhone’s user experience could “change the standards” for the entire industry.
While acknowledging the iPhone’s strengths, Nokia also identified potential limitations, such as the virtual keyboard and the phone’s high price point. The company believed its existing hardware, market reach, and pricing strategies would give it a competitive edge. However, Nokia also recognized internal challenges, particularly in software design and ecosystem integration.
The presentation outlines Nokia’s strategic response to the iPhone, which included developing its own touchscreen phone and focusing on its Symbian-based S60 operating system. Nokia also emphasized the importance of close collaboration with carriers, particularly T-Mobile in the US, to challenge Apple’s exclusive partnership with Cingular (later AT&T).
Nokia’s response to the iPhone materialized in the form of the 5800 XpressMusic, a touchscreen phone released in 2008.While initially successful, Nokia ultimately struggled to keep pace with the rapid evolution of the smartphone market. The company eventually partnered with Microsoft, adopting the Windows Phone operating system, a move that proved unsuccessful.
The iPhone’s arrival marked a turning point in the mobile phone industry, ushering in the era of touchscreen smartphones and app-centric ecosystems. Nokia’s 2007 presentation offers a fascinating glimpse into the early days of this transformation and the challenges faced by established players as they navigated a rapidly changing landscape.